Tuesday, November 29, 2011

Moderation System in a Forum Site


Forum sites are being powered by three sets of people: user participants, moderators and administrators. The participants join the site to share their ideas on discussions. Administrators work on the technical aspects of the site. In the middle are the moderators who monitor the success of the forums.
A good moderation system implements a prescribed length of comment. A minimum and maximum number of characters or words should clearly be identified. However, some forum sites do not require such, believing the “quantity” of a comment does not reflect the quality of the idea being expressed. The truth is that requiring a maximum word count maintains good presentation of the forum page. It would be dull to see a very long comment after a one-word comment.
A very important part of a moderation system is the archiving of discussions. The moderators and the administrators see to it that fresher contents appear on the site’s main pages. Some forums give expiration date to created forums. For discussions that gained no comment, these are deleted to give a space to the most participated discussions. Moderators and administrators work hand in hand to identify what discussion should be in the homepage that attracts more participants.
Importantly, a good moderation system needs a feedback mechanism. Users should have an avenue where they can express how good or how bad the site is.
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